Professional IT Training Services
Comprehensive computer support specialist training programs designed to transform your career. From foundational IT skills to enterprise-level expertise, choose the path that matches your professional goals and experience level.
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Our Training Methodology
Every program follows our proven comprehensive methodology that combines theoretical knowledge with extensive hands-on practice, ensuring graduates are fully prepared for real-world IT challenges.
Assessment & Planning
Initial skill evaluation and personalized learning path development
Structured Learning
Progressive curriculum with weekly milestones and competency validation
Practical Application
Hands-on lab work with enterprise equipment and real-world scenarios
Certification & Placement
CompTIA exam preparation and guaranteed job placement support
Choose Your Training Path
Three specialized programs designed to meet different career goals and experience levels, all leading to industry-recognized certifications and guaranteed employment opportunities.
IT Support Fundamentals Certificate
Perfect for beginners entering the IT field. This comprehensive program covers all essential computer support skills including hardware troubleshooting, operating system support, and customer service excellence with preparation for CompTIA A+ certification.
Core Topics
- • Hardware diagnostics and repair
- • Windows, macOS, and Linux basics
- • Network fundamentals
- • Mobile device support
- • Security basics and best practices
Career Outcomes
- • Help Desk Technician
- • Desktop Support Specialist
- • IT Support Associate
- • Technical Support Representative
- • Average salary: 45,000+ LKR/month
Network Support & Administration
Advanced program focusing on network infrastructure, troubleshooting, and administration. Perfect for those with basic IT knowledge looking to specialize in network support with preparation for CompTIA Network+ certification.
Advanced Skills
- • Router and switch configuration
- • Wireless network management
- • Network security implementation
- • VLAN and subnet configuration
- • Network monitoring and analysis
Career Opportunities
- • Network Support Technician
- • Network Administrator
- • Wireless Network Specialist
- • Network Operations Center Analyst
- • Average salary: 65,000+ LKR/month
Enterprise IT Support Specialist Program
Our flagship program for comprehensive enterprise IT support training. Includes advanced troubleshooting, server management, cloud services, and ITIL framework with guaranteed internship placement at leading Sri Lankan corporations.
Enterprise Skills
- • Server management and virtualization
- • Active Directory administration
- • Cloud services (AWS, Azure)
- • ITIL service management
- • Advanced security protocols
Premium Benefits
- • Systems Administrator
- • IT Support Manager
- • Cloud Support Engineer
- • IT Service Desk Manager
- • Average salary: 85,000+ LKR/month
Program Comparison & Selection Guide
Compare features, benefits, and outcomes across all three programs to make an informed decision that aligns with your career goals and current experience level.
Features
IT Fundamentals
Network Admin
Enterprise Specialist
Selection Guidance
Choose IT Fundamentals If:
You're new to IT, want to start a support career, or need foundational skills
Choose Network Admin If:
You have basic IT experience and want to specialize in networking
Choose Enterprise If:
You want comprehensive training for senior roles with guaranteed internship
Technical Standards & Professional Protocols
All programs adhere to internationally recognized standards and protocols, ensuring our graduates meet global industry requirements and maintain professional excellence.
Quality Assurance Standards
Certification Standards
- • CompTIA Authorized Training Partner (ATP) certification
- • ISO 9001:2015 Quality Management System compliance
- • Sri Lanka Standards Institution (SLSI) accreditation
- • Pearson VUE authorized testing center status
Security Protocols
- • Data protection and privacy compliance (GDPR aligned)
- • Secure lab environments with access controls
- • Confidential information handling procedures
- • Regular security audits and penetration testing
Professional Development Framework
Instructor Qualifications
- • Minimum 10 years enterprise IT experience
- • Current industry certifications (CompTIA, Microsoft, Cisco)
- • Ongoing professional development requirements
- • Annual performance evaluations and training updates
Continuous Improvement
- • Monthly curriculum reviews and updates
- • Student feedback integration and analysis
- • Industry trend monitoring and adaptation
- • Graduate employment outcome tracking
Professional Equipment & Technology
State-of-the-art facilities equipped with enterprise-grade technology provide authentic learning experiences that mirror real-world IT environments.
Enterprise Servers
- • Dell PowerEdge R740 servers
- • VMware vSphere virtualization
- • Windows Server 2022 environments
- • Linux (Ubuntu, CentOS) distributions
- • Active Directory lab setups
Networking Equipment
- • Cisco Catalyst enterprise switches
- • Multi-vendor router configurations
- • Enterprise wireless access points
- • Network security appliances
- • Cable testing and certification tools
Cloud Platforms
- • Microsoft Azure sandbox environments
- • Amazon Web Services (AWS) labs
- • Google Cloud Platform access
- • Office 365 administration portals
- • Hybrid cloud scenario simulations
Innovation Highlights
VR Training Modules
Immersive troubleshooting scenarios
AI-Powered Assessments
Adaptive learning path optimization
Mobile Lab Access
24/7 remote lab connectivity
Digital Forensics
Advanced diagnostic capabilities
Frequently Asked Questions
Get comprehensive answers to common questions about our computer support training services, programs, and career outcomes.
Which program should I choose if I'm completely new to IT?
The IT Support Fundamentals Certificate is perfect for beginners. This 12-week program requires no prior IT experience and covers all essential skills from hardware basics to customer service. You'll receive comprehensive foundational training and preparation for the CompTIA A+ certification, which is highly valued by employers for entry-level positions.
What makes the Enterprise IT Support Specialist program different?
The Enterprise program is our most comprehensive offering, featuring 16 weeks of intensive training, guaranteed internship placement with leading corporations, advanced topics like server management and cloud services, and preparation for multiple certifications. It's designed for those seeking senior-level positions with significantly higher starting salaries.
Are the CompTIA certification exam fees included in the program cost?
Yes, each program includes one CompTIA certification exam voucher, comprehensive study materials, practice tests, and exam preparation workshops. If you need to retake an exam, additional vouchers are available at a 50% discount through our CompTIA partnership. We also provide ongoing support until you successfully pass your certification.
How does the job placement guarantee work?
Our 95% job placement rate is backed by partnerships with 75+ employers including Dialog, SLT, and Commercial Bank. We guarantee interview opportunities within 90 days of graduation for students who successfully complete their program and pass their certification. Our career services team provides resume writing, interview preparation, and ongoing support until placement is secured.
Can I switch between programs if I realize I want a different specialization?
Yes, program transfers are possible within the first 3 weeks of training, subject to prerequisite requirements and available seats. Any price difference will be adjusted accordingly. We also offer pathway programs where Fundamentals graduates can continue to Network Administration or Enterprise Specialist with credit for completed modules.
Do you offer flexible scheduling for working professionals?
Absolutely. We offer evening classes (6:00 PM - 9:00 PM), weekend intensive options, and hybrid learning models. Our 24/7 lab access ensures you can practice at your convenience. Part-time schedules extend program duration but maintain the same comprehensive curriculum and support services.
What ongoing support do you provide after graduation?
Graduates receive lifelong access to our alumni network, career advancement workshops, industry update sessions, and continued lab access for skill refreshing. We also provide ongoing mentorship for career progression, salary negotiation support, and priority consideration for advanced programs and emerging technology training.
Are there financing options or payment plans available?
Yes, we offer 0% interest payment plans with options for 3, 6, or 12-month installments. Early bird discounts of 10% are available for full payments 30 days before course start. We also have corporate sponsorship programs and partnerships with banks for educational loans at preferential rates.
Start Your Professional Journey Today
Choose the program that matches your goals and experience level. Join Sri Lanka's most successful computer support training institute.