Enterprise IT Support Specialist
Master comprehensive enterprise support with server management, Active Directory, cloud services, and ITIL framework certification, plus guaranteed internship placement with Sri Lanka's leading corporations.
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Master Enterprise IT Operations
This comprehensive premium program prepares you for senior-level enterprise IT support roles with hands-on experience in server management, cloud technologies, and corporate IT infrastructure.
Server & Active Directory Management
Comprehensive Windows Server administration, Active Directory deployment, Group Policy management, and domain controller configuration for enterprise environments.
Cloud Services Support
Practical experience with AWS, Microsoft Azure, and Office 365 administration, including user management, security policies, and hybrid cloud integration.
ITIL Framework Certification
IT service management best practices, incident management, change control, and service desk optimization following ITIL 4 Foundation principles.
Premium Program Features
Includes enterprise lab access, all certifications, guaranteed internship, and 1-year career support
Enterprise Career Excellence
Our Enterprise IT Support Specialist graduates consistently secure senior positions at Sri Lanka's premier corporations with exceptional starting salaries and rapid advancement opportunities.
Premium Placement Rate
Graduates placed in enterprise roles within 60 days with guaranteed internship pathway
Starting Salary
Average enterprise IT specialist starting salary (LKR/month)
Months to Senior Role
Average time to promotion with 50-70% salary increase
Premium Career Outcomes
Executive-Level Placements
Recent graduates secured prestigious positions including IT Manager at John Keells Holdings (starting 120,000 LKR), Senior System Administrator at Commercial Bank (105,000 LKR), and Cloud Support Lead at Virtusa (95,000 LKR) with comprehensive benefits packages.
Accelerated Career Progression
Program alumni typically advance to Team Lead or Senior Specialist roles within 18-24 months, with 73% receiving promotions and salary increases averaging 60%. Many graduates now lead enterprise IT departments across major Sri Lankan corporations.
Premium Certification Impact
ITIL 4 Foundation certified graduates command 40-50% premium salaries compared to non-certified peers, with exclusive access to senior enterprise roles at multinational corporations and government institutions requiring formal IT service management qualifications.
Enterprise Success Stories
Chamara Jayasinghe
Graduated May 2025 | Now IT Manager at John Keells Holdings
"The comprehensive server management and ITIL training prepared me perfectly for enterprise leadership. Within 4 months, I was promoted to IT Manager overseeing a team of 12 specialists."
Sanduni Rodrigo
Graduated June 2025 | Now Cloud Solutions Architect at Virtusa
"The AWS and Azure training, combined with Active Directory expertise, made me invaluable to my employer. I now design cloud infrastructure for international clients with a 85% salary increase from my previous role."
Enterprise Technology Stack
Master the same enterprise-grade technologies and platforms used by John Keells Holdings, Commercial Bank, Virtusa, and other leading Sri Lankan corporations.
Windows Server Infrastructure
Hands-on training with Windows Server 2019/2022, Hyper-V virtualization, and enterprise domain controller configuration used in large-scale corporate environments.
Cloud Platform Management
Comprehensive AWS and Microsoft Azure administration including EC2, S3, Active Directory, Exchange Online, and Teams management for hybrid cloud environments.
Database Administration
SQL Server management, backup strategies, performance monitoring, and database security implementation for enterprise data systems and business applications.
Enterprise Monitoring Suite
Advanced system monitoring using Microsoft System Center, SolarWinds, and custom PowerShell scripts for proactive enterprise infrastructure management.
Enterprise Security Management
Advanced security implementation including PKI certificates, BitLocker encryption, Windows Defender ATP, and enterprise antivirus management systems.
ITIL Service Management
Professional service desk management using ServiceNow, Jira Service Management, and ITIL 4 framework implementation for enterprise service delivery.
Enterprise Compliance Standards
Master critical compliance frameworks and security protocols required for enterprise IT support in Sri Lanka's regulated industries including banking, telecommunications, and government sectors.
Regulatory Compliance Management
Comprehensive training in Sri Lankan data protection laws, Central Bank IT security guidelines, and international compliance frameworks including ISO 27001 and SOX requirements for financial institutions.
Enterprise Change Management
ITIL-compliant change approval processes, documentation standards, rollback procedures, and risk assessment methodologies for enterprise system modifications and updates.
Access Control & Audit Trails
Advanced user lifecycle management, privileged access controls, audit logging, and compliance reporting required for enterprise environments handling sensitive data and financial transactions.
Enterprise Compliance Certifications
IT service management framework certification
Information security management systems
Sri Lankan privacy laws and GDPR principles
Central Bank IT security guidelines
Documentation and reporting frameworks
Premium Program Candidates
This elite program is designed for ambitious IT professionals ready to lead enterprise technology initiatives and secure executive-level positions in Sri Lanka's top corporations.
Senior IT Professionals
Experienced IT support professionals with 3+ years experience seeking advancement to management and enterprise architect roles with comprehensive skill enhancement.
Engineering Masters
Recent postgraduate engineering degree holders in Computer Science, IT, or related fields seeking direct entry into senior enterprise IT positions.
Corporate IT Leaders
Current corporate IT staff targeting Team Lead, IT Manager, or CTO roles at large enterprises, banks, or multinational corporations operating in Sri Lanka.
Executive Track Aspirants
High-potential professionals specifically targeting executive positions at John Keells Holdings, Commercial Bank, Dialog, or other Fortune 500 companies in Sri Lanka.
International Opportunity Seekers
Professionals seeking internationally recognized certifications and skills to secure positions with multinational corporations or overseas IT consulting opportunities.
Technology Entrepreneurs
Future business owners planning to establish enterprise IT consulting firms, managed service providers, or technology startups serving Sri Lankan corporations.
Enterprise Performance Analytics
Our advanced enterprise assessment system tracks mastery of complex server management, cloud technologies, and ITIL processes ensuring readiness for senior corporate IT roles.
Enterprise Lab Simulations
Complex multi-server environment assessments including Active Directory deployment, cloud migration scenarios, and disaster recovery planning using real enterprise infrastructure.
ITIL Process Implementation
Real-world service management scenarios including incident response, change management workflows, and service level agreement compliance testing using enterprise ITSM platforms.
Executive Readiness Assessment
Leadership scenario evaluations including budget planning, vendor management, team coordination, and strategic technology decision-making for enterprise environments.
Enterprise Competency Dashboard
Executive-level competency achieved!
Join the Enterprise Elite
Secure your spot in our exclusive Enterprise IT Support Specialist cohort starting September 2, 2025. Limited to 8 students for maximum personalized attention and guaranteed internship placement.
🎓 Prerequisites: Network administration experience or completion of our intermediate program
Build Your Foundation First
Start with essential skills or intermediate specialization before advancing to our premium enterprise program.
IT Support Fundamentals Certificate
12 Weeks • Entry LevelEssential computer support skills including hardware troubleshooting, operating systems, and CompTIA A+ certification preparation.
Network Support & Administration
10 Weeks • IntermediateAdvanced networking skills including router configuration, wireless management, and CompTIA Network+ certification preparation.