Network Support & Administration
Master advanced network troubleshooting, router configuration, and wireless management for enterprise environments across Sri Lanka's leading telecommunications companies.
Back to HomeAdvance Your Network Expertise
This intensive program builds upon fundamental IT skills to provide specialized knowledge in enterprise network management, essential for Sri Lanka's telecommunications infrastructure.
Enterprise Router Configuration
Master Cisco and enterprise-grade router setup, VLAN configuration, and routing protocols used by Dialog, SLT, and major corporations.
Wireless Network Management
Comprehensive Wi-Fi optimization, security protocols, and enterprise wireless controller configuration for modern business environments.
Network Security Implementation
Advanced firewall configuration, VPN setup, and network intrusion prevention systems tailored for Sri Lankan business security requirements.
Program Highlights
Includes enterprise lab access, certification voucher, and Cisco equipment training
Network Career Outcomes
Our Network Support & Administration graduates secure high-demand positions at Sri Lanka's leading telecommunications and technology companies with competitive salaries.
Employment Success
Graduates placed in network roles within 90 days of certification
Starting Salary
Average entry-level network administrator salary (LKR/month)
Certification Pass Rate
CompTIA Network+ first-attempt success rate among our graduates
Graduate Success Pathways
Telecommunications Sector Success
Recent graduates secured positions at Dialog Axiata as Network Operations Center technicians (starting at 70,000 LKR), SLT as Wi-Fi engineers (65,000 LKR), and Hutch as network support specialists with rapid advancement opportunities.
Corporate IT Infrastructure
Alumni have advanced to Senior Network Administrator roles at Commercial Bank, Sampath Bank, and John Keells Holdings within 14-18 months, with salary increases averaging 45% and responsibilities for enterprise-wide network infrastructure.
Professional Certification Impact
Network+ certified graduates report 25-35% higher starting salaries compared to non-certified peers, with accelerated promotion tracks and eligibility for specialized roles in cybersecurity and cloud networking divisions.
Graduate Success Stories
Rajitha Wickramasinghe
Graduated June 2025 | Now at Dialog Axiata NOC
"The hands-on Cisco training gave me confidence to troubleshoot complex network issues. Within 2 months, I was promoted to Senior NOC Technician with a 30% salary increase."
Dilanka Perera
Graduated July 2025 | Now at Commercial Bank IT
"The wireless network management module was exceptional. I immediately applied the skills at Commercial Bank and now lead their Wi-Fi infrastructure upgrade project across 200+ branches."
Enterprise Network Equipment
Train with the same professional-grade networking equipment used by Dialog, SLT, and leading enterprises across Sri Lanka's telecommunications infrastructure.
Cisco Enterprise Equipment
Hands-on training with Cisco Catalyst switches, ISR routers, and ASA firewalls used in enterprise environments across Sri Lanka's corporate sector.
Wireless Controllers
Enterprise Wi-Fi management using Cisco WLC, Ubiquiti UniFi, and Aruba controllers for large-scale wireless deployments in corporate environments.
Network Monitoring Tools
Professional network performance monitoring using SolarWinds, PRTG, and Nagios for proactive network management and troubleshooting.
Network Analysis Suite
Advanced packet analysis using Wireshark, network scanners, and cable testers for comprehensive network troubleshooting and optimization.
Security Appliances
Enterprise security configuration including Fortinet FortiGate, pfSense, and VPN concentrators for secure network access and threat protection.
Configuration Management
Professional network configuration using GNS3 simulation, Packet Tracer labs, and real-world enterprise scenarios for practical experience.
Network Security Standards
Learn critical security protocols and compliance requirements essential for network administrators working with sensitive data in Sri Lanka's banking and telecommunications sectors.
Data Encryption Standards
Comprehensive training in WPA3, VPN encryption, and enterprise-grade security protocols required for handling sensitive financial and telecommunications data.
Access Control Protocols
Network access control (NAC), role-based permissions, and multi-factor authentication implementation for enterprise security compliance.
Compliance & Documentation
Network security auditing, change management procedures, and documentation standards meeting Sri Lankan regulatory requirements for financial institutions.
Security Certifications Covered
Firewall configuration and intrusion detection
Site-to-site and remote access VPN setup
WPA3, enterprise authentication, RADIUS
Incident response and security event management
Audit trails and regulatory reporting
Ideal Candidates
This advanced program is designed for IT professionals ready to specialize in network administration and secure high-demand positions in Sri Lanka's telecommunications sector.
IT Support Veterans
Current IT support professionals with 1-2 years experience looking to advance into specialized network administration roles with higher responsibilities.
Engineering Graduates
Recent graduates from Computer Science, IT, Electronics, or Telecommunications Engineering seeking immediate entry into network infrastructure roles.
Corporate IT Staff
Current corporate IT employees seeking to specialize in network management to advance within banking, telecommunications, or enterprise technology departments.
Telecom Aspirants
Professionals targeting careers at Dialog, SLT, Hutch, or other telecommunications companies requiring specialized network infrastructure knowledge.
Certification Seekers
IT professionals specifically seeking CompTIA Network+ certification to meet employer requirements or advance to senior network administration positions.
Network Technicians
Field service technicians or junior network support staff seeking comprehensive formal training to transition into administrative and configuration roles.
Monitor Your Network Skills
Our advanced assessment framework tracks your progression through complex networking concepts, ensuring mastery of enterprise-level skills before certification and job placement.
Lab-Based Practical Assessments
Weekly hands-on evaluations using real Cisco equipment to test router configuration, VLAN setup, and wireless network deployment skills.
Troubleshooting Scenarios
Real-world network problem simulation using enterprise scenarios from Dialog, SLT, and banking institutions to test diagnostic abilities.
Network+ Certification Tracking
Bi-weekly CompTIA Network+ practice exams with detailed performance analytics and personalized study recommendations for certification success.
Skills Progress Tracker
Excellent progress - certification ready!
Advance to Network Administration
Join our exclusive Network Support & Administration cohort starting August 25, 2025. Limited to 12 students for intensive hands-on training with enterprise equipment.
🔒 Prerequisites: Basic IT support experience or completion of IT Support Fundamentals
Explore Other Programs
Start with fundamentals or advance to enterprise-level IT support specialization.
IT Support Fundamentals Certificate
12 Weeks • Entry LevelEssential computer support skills including hardware troubleshooting, operating systems, and CompTIA A+ certification preparation.
Enterprise IT Support Specialist
16 Weeks • AdvancedComprehensive enterprise support with server management, cloud services, ITIL framework, and guaranteed corporate internship placement.